FAQ: Troubleshooting

Is it possible to transfer / port my regular number to Vumber?

Unfortunately we are not currently porting numbers to the Vumber service,. We will update users and this page when porting becomes available.

 

My Vumber is not working on my cell / home / work phone

Try unblocking your Caller-ID! Business phones that do not transmit a unique caller-id (DID) but instead send another number will require you to dial the 800 number with your Vumber and password.

 

How do I change my Private (Personal) number?

Log into your Vumber account. You can locate your private phone number on your Account Settings page. You can enter a new personal phone number.

 

How do I change my Vumber?

Log into your Vumber account. You can locate your Vumber on your Account Settings page. You can choose a new area-code and Vumber.

 

What do I do if I forget my Vumber?

Log into your Vumber account. Go to your Account Settings page.

 

 

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