FAQ: Pricing, Rates & Usage

How much does Vumber cost?

Vumber costs $9.95/month with no separate per minute charges (fair usage policy applies). Additional Vumbers cost $3.95/month on the same account.

 

Is there a per minute fee associated with calls to and from my Vumber?

There are no per minute charges, for either outbound or inbound calls. We do charge $3.95 for additional Vumbers and $1.95 each time you change your Vumber (although the first 3 changes are free!)
Other than that you pay a flat fee of $9.95 a month. Note that normal carrier charges still apply when using Vumber.

 

Is there a set-up fee?

There is NO SETUP FEE and what’s more, is we give you 14-days to try the service before we charge you anything!

 

Do I have to pay you and my cell company for calls?

All calls that you make from your cell phone are charged as part of your regular call plan. There is no Vumber surcharge. You pay only $9.95 for the service. Additional Vumbers cost $3.95/month on the same account.

 

What is "normal" usage? What do you mean?

Vumber is designed for individual use in social and business environments. Normal usage is considered to be less than 20 hours per month. Customers who consistently exceed this threshold will be offered a different plan to accommodate their calling needs

 

How does my call show up on a phone bill when I make or receive calls to/from my Vumber phone number?

Your real phone number and the real phone numbers of the people you connect to using Vumber are never revealed on a phone bill. If you use your Vumber to call other people, your itemized phone bill would show the Vumber number that you dialed. The caller-id of the person who called you may appear on your bill.

 

 

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